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All holidays in this web site are operated by Travel Talk
and sold subject to the following conditions :
1. The person booking online, via our agents or signing the booking
form accepts these conditions for and on behalf of all the persons
named on, substituted or added to the booking form and online
booking documents.
2. All prices shown are current at the time of designing this web
site in August 2008. We reserve the right to change any of the
facilities, services, prices, itineraries or vehicles described in
the brochure without being liable for compensation or refund.
3. Flights from your country, excess baggage, visas, insurance,
extra meals and drinks, items of personal nature, entrance fees (on
Explorer tour style), tips, port taxes, laundry and all the other
services not stated in the “inclusions” sections of this brochure
are not included in the prices.
4. Force Majeure : a) We do not accept liability for any loss,
damage or expense resulting from war or terrorist activities,
threatened or actual, civil unrest, industrial action,wheather
conditions, fire, flood, drought, airport regulations and closure,
unforseen alterations to public transport schedules, rescheduling of
aircrafts, boats, or any type of transportation means or any other
event outside our control which either delays or extends the holiday
arrangements. b) We do not accept any responsibility for any client
who contravenes any law or regulation of any of the countries
visited while on the tour.
5. Complaints : Any complaints must be made in writting directly to
Travel Talk Head Office Customer Services ,which should be received
by Travel Talk within 15 days of completing the tour the complaint
is regarding. The comments or complaints written on the surveys are
not considered as a formal application.
6. Visas and other documents : It is client’s responsibility to
obtain any visas, passports, health certificates or other travel
documentation required. It remains the client’s responsibility to
ensure that these documents are in order and meet any additional
costs incurred as a result of failure to comply with such
requirements.
7. Agents’ responsibility : It’s your agent’s responsibility to
advise Travel Talk of any special requirements you may have and to
communicate to you any changes or alterations advised to your agent
by Travel Talk.
8. Booking and payment : To make a booking, a non-refundable deposit
of £ 60 is required together with the completed booking form (online
or documental). The balance of monies must be paid no later than 60
days (90 days on Anzac and festive tours) prior to the
departure date of the tour; otherwise we may treat the booking as
being cancelled by you. The booking is not transferable to another
person under any circumstances.
9. Special offers and discounts : Special offers and discounts can
only be applied at the time of booking and can not be
retrospectively added at a later date. Additional terms & conditions
can be added during special campaigns and are solely valid for the
specific campaign they refer to. Please see our web site for
separate terms and conditions applicable to each offer. In all cases
only one discount can apply to a Travel Talk Tour booking. When two
or more offers can apply to a booking in all cases only the discount
offering the largest saving to the booking will be applied.
10. You must clearly state all your requirements on the booking
form. All changes or additions must be confirmed by you in writing
and an amendment free of £ 25 per person per change paid. If an
amendment is made less than 60 days before departure normal
cancellation fees will apply unless transfer is to an earlier
departure of the same tour. In the event of a tour being postponed
then the appropriate cancellation charges will apply and a new tour
fee is to be paid. If the changed arrangements are more expensive
than those originally booked, you must also pay the price difference.
It is not possible to transfer your booking to travel dates outside
of the seasonal dates covered on our website or by the relevant
edition of the brochure valid at the time your original booking was
made, without incurring cancellation charges. Hotelier cancellation
charges are liable to be paid by the client in the event of booked
pre-tour and post-tour accommodations not being used whatever the
circumstances.
11. Solo travellers : For Travel Talk Turkey, Egypt, Moroccan and
Jordanian tours, all prices are based on twin/double or triple share
occupancy. Solo travellers not wishing to pay a single suppliment
will be accommodated in a twin or triple room according to
availability with a passenger(s) of the same gender. This does not
apply to the Greek Island tours. For the Greek Island tours all solo
travellers must pay a single supplement in addition to the tour fee
in all cases. The single supplement only needs to be paid if a room
for yourself is required and the single supplement must be paid in
addition to the tour fee. Single rooms are not available for ANZAC
tours; all rooms are on a shared twin or triple occupancy.
12. Local payment : The Local payment is part of the contracted
Travel Talk tour fee and is to be paid upon arrival to start the
tour; otherwise joining the tour will not be considered under any
circumstance. The Local Payment £90 for Explorer style and £140 for
Discoverer tours is to be paid in cash only. This can be the
equivalent in the Local currency, Sterling, US Dollars or Euros.
There is no compulsory local payment on Travel Talk’s Flexy Tours,
please see seperate brochure for the details of Flexy Tours.
13. Pre- and Post tour accommodation : Solo travellers need to book
single rooms for pre and post tour accommodation for all
destinations even when they have a twin share booking for the tour
itself.
14. In the event of cancellation made by the client, the following
charges will apply:
60-30 days 50 %, 29-15 days 75 %, 14-0 days 100 %.
15. In the unlikely event of Travel Talk cancelling a tour, Travel
Talk will notify the client at least 7 days before the departure and
will offer the client the option of either replacing the booking
with another departure/tour or getting a full refund of the monies
paid for the tour (does not cover the flight ticket or any other
item which is not related with the tour operated by Travel Talk).
16. If a passenger fails to join a tour or joins it after departure,
or leaves it prior to completion, no refund can be made.
17. It is a condition of travel that all clients are insured against
sickness, loss of bagage, loss of personal belongings and
cancellation or curtailment of the trip. Having regard to this, we
shall not be liable for any loss or expense arising from the loss of
any type of travel baggages (including day pack, hand bag etc), loss
of camera, any type of personal belongins and cancellation or
curtailment of the trip. In the event of sickness or accident
interrupting the trip, we shall not be liable for any cost or
expense arising therefrom. We shall not be liable for any refund,
either total or partial of passage money paid.
18. The information contained in Travel Talk’s brochure is correct
to the best of our belief, but we accept no liability for any
innocent inaccuracies contained herein.
19. Travel Talk reserves the right to refuse carriage to any person
at any time prior or during the trip, if, in Travel Talk’s opinion,
the applicant or trip member is not compitable with the general
enjoyment and well-being of other members of the trip. The final
decision will be taken by the tour leader appointed by Travel Talk. |
